Friday, January 19, 2018

Crisis Management: P&G, YouTube and Others Responds to Tide Pod Challenge

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It has to be one of P&G’s worst nightmares—kids are popping Tide Pods in their mouths as part of a Tide Pod Challenge that’s been sweeping YouTube, Snapchat and Instagram.

In the first 15 days of this year, Fortune reports, the American Association of Poison Control Centers (AAPCC) have reported 39 cases of deliberate ingestion of the single-load laundry detergent capsules. That’s the same number reported in all of 2016; last year 2017, there were 53 cases of intentional exposure. Since 2012, eight fatalities have been reported among children 5 and younger, according to the AAPCC.

Tide responded on January 12th with a social media video featuring the New England Patriots’ Rob Gronkowski. The message: “What should Tide PODs be used for? DOING LAUNDRY. Nothing else. Eating a Tide POD is a BAD IDEA, and we asked our friend @robgronkowski to help explain.”

The American Association of Poison Control Centers issued an alert this week about the seemingly obvious dangers of eating laundry detergent. YouTube, for its part, is actively searching for and removing the challenge videos, while Tide’s social media accounts are warning against the stunt while responding to any messages indicating an accidental ingestion.

The successor to the “gallon challenge,” the “cinnamon challenge” and the “bath-salt challenge” sees teens biting into the brightly colored detergent packets and recording the results in videos posted on social media channels. Some kids are frying them and then chewing them before spewing the soap from their mouths, according to the Washington Post.

The U.S. Consumer Product Safety Commission issued a warning in 2013 about the liquid laundry detergent packets, while the American Academy of Pediatrics has raised the alarm too. The candy-like colorful and squishy contain “highly concentrated, toxic detergent” that’s more lethal than regular laundry detergent.

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Procter & Gamble has stepped up its public educational campaigns to warn against the dangers of exposure to the pods, and has already made the gelatin film of its pods stronger and bitter-tasting. The company says that as a result accidental exposures among children have decreased more than 40%.

As puzzled as you might expect at the social media stunt, P&G commented in a statement: “We are deeply concerned about conversations related to intentional and improper use of liquid laundry pacs and have been working with leading social media networks to remove harmful content that is not consistent with their policies.”

One Brooklyn, NY, pizzeria’s idiotic attempt to cash in on the craze:

Suffice to say, don’t try this at home, kids—even if someone tells you to wash your mouth out with soap.

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