Alex Cibiri, CEO of Element Fitness, shares on the Sticky Branding Podcast how Element Fitness navigated the crisis to maintain revenue, avoid layoffs, and achieve a 90% member retention rate with a 9.8 Net Promoter Score. Alex speaks to pivoting, grit, and the spirit it takes to thrive in a crisis.
You're reading How to Win When the Playing Field Is Leveled — Interview with Alex Cibiri, CEO of Element Fitness by Jeremy Miller, originally posted on Sticky Branding. Did you enjoy this article? If so, sign-up for more of Jeremy's articles at Sticky Branding.
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